Then i attempted a firmware update, which failed, and my desktop computer no longer recognized the drive. Find and expand disk drivers, portable devices, universal serial usb controllers or other devices to see if wd device is shown as unknown device. Thank you for helping us maintain cnet s great community. Yours will look the same or better with different serial number. Heres some more info it doesnt show up in my computer or disk management however. Our latest edition features visual, easytouse, automatic, continuous backup software and drive lock security protection. Western digital users are fed up with my cloud failures zdnet. Western digital my book troubleshooting, repair, and service manuals. Wd works directly with our partners to test compatibility and reduce our customers guess work as to which drive is right for their nas system. Wd red drives include wd s exclusive nasware technology that addresses many of the challenges a traditional desktop hard drive has in a nas system. Wd my book 4tb keeps on disconnecting external drives for. May 06, 2020 a raid controller is a software program or hardware component that is used to manage storage drives such as hard disk drives hdds and solidstate drives ssds in a raid environment to achieve redundancy, performance, or both. Driver tab update driver browse my computer for driver software let me pick from a list of drivers on my computer select 94 ohci compliant host controller legacy next my guess is that the new 1934 ohci.
Drivesavers is a western digital data recovery partner. Western digital hard disk drive drivers download for windows. May 16, 2017 i have used a wd my book as my time machine without any problems. Ive tried to check though the forum for a solution without much luck. Wd 1tb sudden giving error in usb controller toms hardware. Fix the request failed due to a fatal device hardware error. Memeo autobackup 30day trial is an easy, onetime setup, backup. Fix and repair wd my passport ultra not detectedshowing up.
Wd drive utilities software allows you to configure, manage, and diagnose your wd drive. Western digital mybook drive lock encryption failure and. Im going to get my data off here asap and never use wd drives again. So you cant salvage the drive putting it into a new case. Wd my book essential 3 tb controllerpcb issues connectivity. The driver detected a controller error on \device\harddisk1\dr1. How to fix an error in raid configuration on a western. How to fix the fatal device hardware error and recover the. Hi folks, a friend of mine has given me his my book to test for him. I had a wd external my book 1 tb now the sata usb controller on that had gone bad so i opened it and installed the drive directly to my computer. Fix and repair wd my passport ultra not detectedshowing.
A raid controller is a software program or hardware component that is used to manage storage drives such as hard disk drives hdds and solidstate drives ssds in a raid environment to achieve redundancy, performance, or both. Windows 7 windows 10, version 1709, all editions windows 10 version 1703 windows 10 version 1607 windows 10 version 1511 windows 8. Im also wondering if it has anythign to do with the drive being usb 3. Indeed, on friday, april 4, wd claimed that most my cloud and my book live device owners are now connected. I also have the same problem as yours, same drive, same controller. I opened up the enclosure and pulled the internal hard drive out so i could connect the hdd to straight to my computer and hopefully recover my data. I can access the admin account on my router but that is the limit of my knowledge. The path is the same for 3 years now, and links to the wd nass public folder of the type \\\\mybooklive\\public. Mar 14, 2011 western digitals mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick love tap. Apr 07, 2014 indeed, on friday, april 4, wd claimed that most my cloud and my book live device owners are now connected. Western digital my book pro 12tb vs lacie 2big thunderbolt 2 8tb. A line of external hard drives by western digital, styled after hardbound books. External drive failure wd my book essential 2tb my.
I also have sporadic problems safely removing this device, but i thought it important to resolve the controller issue first to see if that may resolve that issue. As if403 gbs of clinical videos lots of stuff i havent blogged about gone or maybe not. It will slow your computer and, on one of my macs, caused overheating and stalls. Problem is i had a large 930 gb partion of fat 32 on that which was accessible through usb interface but when i am connecting it to sata the drive shows in device manager but not in my computer. Apr 20, 2009 my book causes computer to freeze up posted in external hardware. I can log into my book live, but when i go to file explorer my book live doesnt appear. The request failed due to a fatal device hardware error.
The controller craps out, and the data is autoencrypted without my knowledge, and cannot be seen by anything but a wd controller. Designed to deliver a better customer experience in. Sounds to me like youve done the obvious steps with software to try to diagnose the problem, but no problem was found. Through a special agreement with western digital, drivesavers is authorized and recommended to perform data recovery for western digital customers at reduced rates. How to fix bricked wd my book world edition white light or install. View online or download western digital my book studio user manual, manual, brochure. With right click you should get the option to uninstall. Page 1 of 2 windows wont boot w wd my book plugged in via usb posted in external hardware.
Usb device not recognized wd passport 1t vmware communities. Wd my book world edition 1tb loses network connection. When the imac, 27 inch late 2015 running sierra, wakes up from sleep i get an error, the external drive is not accessible anymore. Rightclick on the windows icon at the left corner and select device. I opted not to install mionet but just to use the shared storage manager. But when i plug the wd drive into one of my usb slots, the disk does not mount. Monitoring icon alerts the wd quick view icon flashes to indicate drive status. Uninstallreinstall usb controllers on wd my passport drive. Western digital hard drive problems and data recovery. One is a wd my book 4tdrive and the other a 5t drive. Windows 10 error device not migrated borns tech and. Securely access your photos, music and files from anywhere. I bought a western digital my book essential edition 1tb external hard drive in july 09. May be used as a replacement for older version 4061705059001 or defective board.
On easeus data recovery wizard, select the hard drive partition where you lost data and click scan. Control board western digital my book replaces 4060. If your product is not listed above, please visit the product page. Usb device not recognized when you try to access a. Hey, i have a 2 tb wd my book external hdd, and recently it has stopped working. They indicate that all drivers are available only through the operating system. Broken wd my book external hard drive control board. After publishing our howto guide on saving money with the toshiba 5tb 7200rpm external drives, we planned to do the same with the 8tb drives. Western digitals mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick love tap.
I tried the advice in this blog and i called western digital with no success. The driver update utility downloads and installs your drivers quickly and easily. Dec 21, 2011 wd 1140 my book usb device will only show up as local disk. At some point in the last few weeks, i started having issues. I have tried connecting the my book directly to my computers ethernet port it does the same thing. If the scanning process is not responding or stuck midway, you can jump to the troubleshooting step and then return for a second try step 1. We are also extending western digital customers some very special benefits. I wait more than 15 to 20 mins but still it display as loading. Rightclick on the windows icon at the left corner and select device manager. I have used a wd my book as my time machine without any problems. It might take a long time for easeus data recovery software to scan over a physically damaged hard drive. Recovering data from wd my book drive thats had a surge failure. The driver update utility for western digital devices is intelligent software which automatically recognizes your computers operating system and hard disk drive model and finds the most uptodate drivers for it.
I visited my computer where the disks at least show up in the list. Western digital my book problem question and answer dti. I bought a wd my book world 1tb network storage drive just over a month ago. Solved wd my passport usb external hdd now shows up as. When i connect the drive on another pc, it is recognized properly by the second system. My book user manual checking drive status hover the pointer over the wd quick view icon to see the drive capacity used and drive temperature status, and to find out if the drive is locked. An error was detected on device \device\harddisk1\dr1. One testworkaround is to plug the device into a usb 2. Dec 05, 2010 driver tab update driver browse my computer for driver software let me pick from a list of drivers on my computer select 94 ohci compliant host controller legacy next my guess is that the new 1934 ohci. My book live error my net networking devices wd community. I was running w7, ie9 and got lots of errors using the dashboard although no issues accessing the actual data. Fix and repair wd my passport ultra not detectedshowing up error.
I have followed one of the faqs on the western digital web site which mentions accessing the shared storage manager and followed the procedure. My book causes computer to freeze up external hardware. Wd passport hard drive data recovery after physical. Connection to wd mybooklive stopped working after 3 years. One of the most common hardware issues happening to western digital wd and seagate external hard drive users is the fatal device hardware error, with the exact expression x. Enter device manager and search for usb serial bus controller. Feb 11, 2018 wd my book duo 6tb mac os raid storage. Wd 1140 my book usb device will only show up as local disk. Windows 10 wd mybookworld driver issue microsoft community. So a few days ago the micro usb socket from the wd my book external enclosure case randomly fell off. My wd my book external hd had its power supplycontroller board fried by a power surge. Sometimes connecting hdd directly to the computer sata controller instead of. I also cant see it on my computer with a different cable and power source they work fine for my own my book.
Wd my book drives not working posted in windows 10 support. Connecting to wd my book live discus and support connecting to wd my book live in windows 10 drivers and hardware to solve the problem. Available in various editions from essential, to premium to world edition. Wd red drives include wds exclusive nasware technology that addresses many of the challenges a traditional desktop hard drive has in a nas system. I also have the same issue with mybook 2tb, firmware mybooklive 02. May 17, 2016 wd my book drives not working posted in windows 10 support. If you do not have a remote connection to your device, please reboot it but only if. If youre feeling brave, you can follow the advice of other answers here and take the thing apart and check each individual d. Similar situation is with wd my book world edition i white light or with my. Do not wary, the device should be reinstalled automatically the. Western digital my book essential controller card apollo d1ud1b pcb control board 4060705059 rev. The older computer is a mac book pro using vmware 3.
But if i try to mount it as a secondary disk, it refuses to. Usb device not recognized when you try to access a usb external hard drive. First off i should mention that my computer has a p4 2. My book essential edition user manual about your wd drive 4 software in addition to the drivers and utilities, this wd product is shipped with free trial software which can be installe d from the wd installer scr een that displays at the end of the hardware installation. I just bought the wd my book live and the firmware is 02. This folder is public and i can access it from my desktop. Wd my book home edition 1 tb bought from costco last week. After publishing our howto guide on saving money with the toshiba 5tb 7200rpm external drives, we. On a separate pc using windows 10 it works fine discussion in windows 10 drivers and hardware started by billhowell2, aug 19, 2018. I keep getting unknown usb device device descriptor request failed code 43. Wd my passport 1tb asking for format solvedclosed report. Converted to ntfs file system and loaded the device with data. List of all wd firmware and software available for download.